How to request account and data deletion
Choose any of the following methods to request deletion of your account and personal data:
Option 1: In the Mobile App (Instant)
If you have the HunterViz mobile app installed on your iPhone, iPad, or Android device:
- Open the HunterViz app and make sure you are signed in.
- Tap the More tab in the navigation bar.
- Tap Account.
- Scroll down and tap Delete account.
- Confirm your email address and password (or re-authenticate with Google/Apple) and tap Delete my account.
Your account, credentials, and personal workspace data are deleted immediately, and your session is revoked across all devices.
Option 2: On the Web (Instant)
If you prefer to delete your account using a web browser:
- Sign in to your account at app.hunterviz.com.
- Navigate to app.hunterviz.com/app/account#delete-account.
- Confirm your email address and password, then click Delete my account.
Option 3: By Email (If you uninstalled the app or lost access)
If you no longer have the app installed or cannot access your account, you can request manual deletion by sending an email:
Send an email to: ammon@mobilelifeagent.com
Subject: HunterViz Account and Data Deletion Request
Please send the request from the email address registered with your HunterViz account so that we can verify your identity. We process manual deletion requests within 3 business days and will send a confirmation once your data has been permanently removed.
What data is deleted
When your account is deleted, HunterViz permanently deletes the following data:
- Account credentials: Your email address, encrypted password hash, and OAuth links (Google, Apple) are permanently removed from our user database.
- Personal Workspace: Your personal workspace, including all personal alerts, metrics, dashboards, and custom configurations.
- Documents and Files: All files, PDFs, images, and document revisions stored in your personal workspace or uploaded to private agent chats.
- Agent Chats: All AI agent conversations, queries, and generated reports associated with your personal account.
- Connected Devices: Device identifiers, push notification tokens (Firebase Cloud Messaging / Apple APNs), and authentication refresh tokens stored on our servers.
- Active Sessions: All web session cookies and mobile Bearer tokens are invalidated immediately.
What data is retained and retention periods
In accordance with applicable laws and system design:
- Shared Organization Workspaces: If you were a member of a workspace owned by another company or team, business records, shared documents, and historical team chat messages remain with that workspace, with your username replaced by "Deleted user". To have those items removed, request deletion from the workspace owner.
- Billing and Tax Records: If you had a paid subscription, Stripe retains transaction records and invoices as required by federal and state financial and tax compliance regulations.
- Backups: Encrypted database backups are maintained for disaster recovery for up to 14 weeks, after which they are permanently and automatically overwritten.
Questions?
For more details on how HunterViz handles your information, review our full Privacy Policy and Terms of Service, or contact our privacy team at ammon@mobilelifeagent.com.