1. Who we are
HunterViz is operated by Ammon Hunter, a sole proprietor doing business as HunterViz, in the State of Utah, United States (“HunterViz”, “we”, “us”). For questions about this policy or your information, email ammon@mobilelifeagent.com.
When a business uses HunterViz, the business decides what data to connect and who can see it. For the business data it connects, we process that data on the business’s behalf and according to its instructions.
2. What we collect
Account information
- Your email address, and a password if you create one. Passwords are stored only as a one-way hash (bcrypt); we never see or keep the password itself.
- If you sign in with Google: the email address Google confirms for your Google account. We don’t receive your Google password.
- The names you give your workspaces, when you accepted our Terms of Service and read this policy (and which versions), and whether your email address is confirmed.
Workspaces and teams
- The workspaces you create or join, the email addresses of members and people you invite, their roles, and which dashboards they can see.
- Workspace settings, such as the workspace profile you write for the agents and its data access policy.
Data sources and business data
- The settings of the data sources you connect (for example a store address, a spreadsheet or dataset you picked, and a label). Passwords, API keys and access tokens for those sources are kept in Google Cloud Secret Manager, never in our application database, and are never shown back to you or to our AI models.
- The business data those sources contain (for example orders, products, inventory and customer records from Shopify, or the rows of a spreadsheet), which we copy into a BigQuery dataset kept separately for each workspace, in the United States.
- The links to dashboards you add from other tools (such as Looker Studio, Power BI or Tableau).
Agent Team content
- The questions you ask, the conversations (“chats”) with the agents, and the reports, charts and documents they create.
- When you use voice, your audio is sent to our AI provider to be understood and turned into text. We don’t store the audio; the text becomes part of the chat.
- If you type a question on hunterviz.com before you have an account, we keep it (in your browser and with your session) until you sign in, so it can start for you. It expires after 7 days.
Billing
- Payments are handled by Stripe. Card details go directly to Stripe; we never receive or store them. We keep your Stripe customer and subscription identifiers, your plan, and your credit and token usage.
Things you send us
- If you use our contact form: your name, email, phone number, company size and what you’re looking for. We receive it by email.
- Emails and support requests you send us. Our staff can read one of your chats only if you choose to share it with support; the share lasts up to 14 days, you can withdraw it at any time, and every view is recorded.
Security and usage information
- An activity (audit) log of important actions in each workspace, such as sign-ins, invitations, data source changes and deletions, with the time, the account and the IP address.
- Server logs of requests to the Service (including IP address and browser type), kept by our hosting provider.
- Short-lived records used to stop abuse, such as failed sign-in counts and rate limits.
- A “known device” cookie that remembers which accounts have signed in on your browser, so we can warn you about sign-ins from new devices.
Analytics
- We use Google Analytics to understand how the Service is used: pages viewed, buttons clicked, how far pages are scrolled, form steps (never what you type into them), errors and page speed, and how you found us. Inside the app we attach a random account identifier, your workspace type, role and plan.
- We remove email addresses and long numbers from what is sent, and we never send your questions, chat content, voice transcripts or business data to Google Analytics.
3. How we use your information
- To provide the Service: sign you in, run your workspaces, load your data sources, show your dashboards, and answer your questions with the Agent Team.
- To keep the Service and your account secure: verify your email, detect and stop abuse, investigate problems, and keep an activity log.
- To bill you and manage your plan, credits and tokens.
- To send you service emails (such as confirmation links, invitations, security notices, receipts and important changes), and to reply when you contact us.
- To understand and improve the Service using aggregated analytics.
- To meet legal obligations and enforce our Terms of Service.
We don’t sell your personal information, and we don’t use your business data or chats to advertise to you.
4. AI processing
The Agent Team uses Google’s Gemini models on Google Cloud Vertex AI. To answer a question, we send the model what it needs: your question and the chat so far, your workspace profile, the names and columns of your tables, the results of the queries it runs on your data, and (for voice) your audio. Credentials for your data sources are never sent to the model.
Under Google Cloud’s terms, Google does not use this data to train its models. We don’t use your business data or chats to train AI models either.
When an agent searches the web or does deep research, it sends search queries to Google Search. Agents are instructed not to put your private business data into those queries.
AI answers can be wrong. Please check important numbers and decisions; see our Terms of Service.
5. Google user data
If you sign in with Google or connect Google data, we access only the following:
- Google sign-in (openid, email, profile): your email address and Google’s confirmation of it, to create your account and sign you in.
- Google Sheets and Drive (drive.file): only the specific spreadsheets you choose in the Google file picker, to read their contents into your workspace. We can’t see your other Drive files.
- Google BigQuery (bigquery.readonly, cloud-platform.read-only): read-only access to list your Google Cloud projects and datasets and read the dataset you choose, to copy it into your workspace.
We use this Google user data only to provide those features to you. We don’t use it for advertising, we don’t sell it, and we don’t transfer it to others except as needed to provide the Service, to keep it secure, to comply with law, or as part of a merger or sale of the business with your data protected under this policy. People at HunterViz don’t read it unless you ask us to (for support), it’s needed for security or to comply with law. We don’t use Google user data to develop, improve or train generalized AI or machine-learning models.
HunterViz’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can remove HunterViz’s access at any time from your Google Account’s third-party access settings, or by deleting the data source in HunterViz.
6. Who we share it with
Inside your workspace
Workspace members can see the workspace’s dashboards and data according to their role. Workspace owners and admins can see the workspace’s activity log and its members’ Agent Team chats. A workspace’s data access policy controls whether agents may read its data.
Service providers
We use these providers to run the Service. They process information for us under their own security and privacy commitments:
- Google Cloud: hosting (Cloud Run), databases (Firestore), data warehouse (BigQuery), secret storage (Secret Manager), AI models (Vertex AI Gemini), task scheduling and logging. Data is stored in the United States.
- Google: Google sign-in, the Google Drive, Sheets and BigQuery connections you choose, Google Analytics, and Google Fonts.
- Stripe: payments and subscriptions.
- Netlify: hosting for the hunterviz.com website.
- Google Workspace and MailerSend: sending email.
- Shopify and other sources you connect: we read from them with the access you grant.
Other reasons
We may disclose information if required by law or to protect the rights, safety or property of our users, the public or HunterViz. If HunterViz is involved in a merger, acquisition or sale of assets, information may transfer as part of that deal, and this policy will continue to protect it.
7. How long we keep it
- Your account: until you delete it (Account page). Deleting your account removes your sign-in details, your Personal workspace and its data, your memberships and your shares. Chats, reports and requests you made inside other people’s workspaces stay with those workspaces, labelled “Deleted user”, because they belong to the business; ask the workspace owner if you want them removed.
- Deleted workspaces: hidden at once and restorable for 30 days; then their dashboards, data sources, BigQuery data, chats and reports are permanently deleted.
- Deleted data sources: their stored credentials and their tables in your workspace’s BigQuery dataset are removed.
- Cancelled paid plans: data loading stops, and the workspace’s BigQuery data is deleted 90 days after cancellation (we email the owner 14 days before).
- Chats: until you or a workspace owner or admin deletes them, or the workspace is deleted.
- Activity log: entries are kept as a record of what happened, but IP addresses are removed after 90 days, and at once when you delete your account.
- Server logs: about 30 days. Security records such as rate limits and failed sign-ins: from minutes to a day.
- Backups: our database backups are kept for up to 14 weeks, so deleted information can remain in backups until they expire.
- Billing records: kept as long as required for tax and accounting. Stripe keeps its own records under its policy.
8. Security
The Service runs on Google Cloud. Data is encrypted in transit (HTTPS) and at rest. Data source credentials are kept in Google Cloud Secret Manager. Each workspace’s business data is kept in its own BigQuery dataset, access is limited by role and by each workspace’s data access policy, and important actions are recorded in an activity log. No system is perfectly secure, but we work to protect your information and will notify you as required by law if a breach affects it. To report a security issue, email security@hunterviz.com.
9. Your rights and choices
- Access and correction: you can see and change your account and workspace details in the app, or ask us for a copy of the personal information we hold about you.
- Deletion: delete data sources, chats, workspaces or your whole account in the app, or email us.
- Google access: revoke it from your Google Account at any time.
- Analytics: you can block analytics cookies in your browser or use Google’s opt-out add-on.
- Emails: service emails (such as security notices and receipts) are part of the Service; we don’t send marketing email without your permission.
Depending on where you live (for example California, other U.S. states, the EU or the UK), you may have additional rights, such as to know, correct, delete, port or restrict the use of your personal information, and to not be discriminated against for using them. We will honor these requests as the law requires. Email ammon@mobilelifeagent.com; we may need to verify your identity first. If your request is about business data a company connected, we may direct you to that company.
10. Cookies and similar technologies
| Name | Purpose | Lasts |
|---|---|---|
access_token, refresh_token | Keep you signed in (secure, not readable by scripts) | 15 minutes; 7 days |
session | Sign-in steps, where to return after signing in, a question you typed before signing up | 14 days |
hv_device | Recognize this browser to warn you about new sign-ins | 180 days |
hv_ws, hv_agent_ws | Remember the workspace you last used | 30–90 days |
_ga, _ga_* | Google Analytics | Up to 2 years |
Browser storage (hv.theme, hv.sidebar.collapsed, hva_*) | Your theme and layout preferences; how you first found us | Until you clear it |
11. Other things to know
- Where data is processed: in the United States. If you use the Service from elsewhere, your information is transferred to and processed in the U.S.
- Children: the Service is for businesses and is not directed to children under 16. We don’t knowingly collect their information; if you believe a child has given us information, contact us and we will delete it.
- Do Not Track: browsers’ “Do Not Track” signals aren’t standardized, so the Service doesn’t respond to them.
- Changes: we may update this policy. The version and date at the top tell you which one applies. For material changes we will tell you by email or in the app before they take effect.
12. Contact us
Ammon Hunter, doing business as HunterViz
Utah, United States
Email: ammon@mobilelifeagent.com